Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Effective Date: August 2025

Last Updated: August 2025

Bit Mentors Inc. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, applications, and services, including LinkSpaghetti and NannyBot AI.

By using our services, you consent to the practices described below. You may withdraw consent at any time by contacting us (see Section 10).

1. Information We Collect

a) Personal Information Provided by You

  • Name, email address, and account credentials
  • Information you provide when contacting us (support requests, feedback, inquiries)
  • Payment and billing details (processed securely via third-party providers)

b) Automatically Collected Information

  • Device and browser information, IP address, and geolocation data
  • Usage activity, including log data, preferences, and analytics
  • Cookies and similar technologies (see Section 8)

c) Product-Specific Information

  • LinkSpaghetti: Saved links, tags, and preferences to sync across devices. We do not analyze or alter the content of saved links.
  • NannyBot AI: Conversations provided to the AI assistant to deliver personalized parenting advice. This information is not sold or shared with third parties.
2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related communications
  • Deliver updates, notices, and support messages
  • Respond to inquiries, comments, or feedback
  • Monitor service usage and detect fraud or misuse
  • Develop new features, products, and services
  • Send marketing communications (with your consent)
3. Legal Basis for Processing (Canada – PIPEDA)

We process your information under:

  • Consent: You consent to our use when signing up or using our services.
  • Contract: We use information to provide the services you requested.
  • Legal obligations: We may retain or disclose information where required by Canadian law.
4. Data Retention
  • We retain personal information for as long as necessary to provide services, or as required by law.
  • If you close your account, we delete or anonymize your data within 90 days, unless legal obligations require longer retention.
5. Sharing and Disclosure

We do not sell or rent personal data.

We may share data only with:

  • Service providers (e.g., cloud hosting, payment processors) bound by confidentiality agreements.
  • Legal authorities if required to comply with laws or enforce our rights.
  • Business transfers (e.g., merger or acquisition) with notice provided in advance.
6. Children's Privacy
  • Our services are intended for adults (parents/guardians).
  • We do not knowingly collect personal data from children under 13.
  • If we learn a child's data was collected without parental consent, we will delete it promptly.
7. Data Transfers and Storage
  • Your data may be stored in servers located in Canada, the United States, or other jurisdictions where our providers operate.
  • Privacy laws in these regions may differ, but we implement contractual and technical safeguards to protect your information.
8. Cookies and Tracking Technologies
  • We use cookies, pixels, and similar technologies to improve functionality, analyze traffic, and personalize experiences.
  • You can disable cookies in your browser, but some features may not work as intended.
9. Data Security and Breach Notification

We use industry-standard safeguards, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular monitoring and audits
  • Limited employee access to personal data

In case of a breach creating a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

10. Your Rights

Under Canadian law (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete data
  • Withdraw consent to processing (may limit service functionality)
  • Request deletion of your data
  • Obtain a copy of your data in portable format

We will respond to all requests within 30 days, as required by law.

11. Third-Party Links

Our websites and apps may contain links to external sites. We are not responsible for the privacy practices or content of those third parties.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.

13. Contact Us

For questions or privacy-related requests, contact:

Bit Mentors Inc.

Ottawa, Ontario, Canada

📧 Email: hello@bitmentorsinc.com

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